The Baby Goat Icon White

Café & Bar Staff.

Bar Staff.

On Hold.

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The Baby Goat, Überseequartier, Hamburg

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Competitive (+Tips)

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Apr 2022

Core Roles and Responsibilities:

  • Customer Service: Provide exceptional customer service to all patrons, ensuring a welcoming and enjoyable experience.
  • Food and Beverage Preparation: Prepare and serve a variety of coffee, beer, cocktails, and other beverages according to established recipes and standards.
  • Maintaining Cleanliness: Maintain cleanliness and organisation of the cafe, bar, and dining areas, including regular cleaning of equipment and surfaces.
  • Inventory Management: Monitor and manage inventory levels of food, beverages, and supplies, reporting to the manager to order needed supplies.
  • Payment Handling - Processing payments from customers using the provided payment methods - cash and digital.  Management of the cash draws.
  • Menu Knowledge: Have a thorough understanding of the menu offerings, including ingredients, allergens, and preparation methods, to assist customers with their selections.
  • Upselling: Proactively suggest additional items and upsell menu items to increase sales and enhance the customer experience.
  • Compliance: Adhere to all health and safety regulations, food handling guidelines, and alcohol service laws to ensure a safe and legal environment for patrons and staff.
  • Team Collaboration: Work collaboratively with other staff members to maintain a cohesive and efficient work environment.

Required Skills and Abilities:

  • Excellent communication and interpersonal skills.
  • Strong multitasking abilities, with the capacity to handle multiple orders simultaneously.
  • Attention to detail and ability to maintain high standards of cleanliness and hygiene.
  • Ability to work efficiently in a fast-paced environment while maintaining a positive attitude.
  • Basic maths skills for handling cash transactions and calculating orders.
  • Flexibility to work varied shifts, including evenings, weekends, and holidays.
  • Knowledge of coffee brewing techniques, beer varieties, and cocktail mixing preferred but not required (training will be provided).

Qualifications and Key Features of the Role:

  • Previous experience in a similar role within the hospitality industry is desirable but not essential.
  • High school diploma or equivalent qualification preferred.
  • Must be of legal age to serve alcohol in the respective jurisdiction.
  • A passion for providing excellent customer service and creating memorable experiences for guests.
  • Ability to work effectively both independently and as part of a team.
  • Positive attitude and willingness to learn and grow within the role and the organisation.

Note: This job specification serves as a general guideline and may be subject to modification based on the specific requirements and needs of the cafe, beer, and cocktail bar establishment.

Who are we?

  • The Baby Goat Beer.
  • A start-up Craft Beer & Pub brand from Hamburg.
  • Delivering a vision of great beer through pub culture.
  • Our Mission: To bring people together through our beer.

What can we offer you?

  • A permanent employment contract.
  • A fun and sociable working environment.
  • A contribution to your monthly Travel costs.
  • Good tips and a monthly beer allowance.
  • An insight to Craft Beer.
  • A full Baby Goat wardrobe.

Interested? Click below, send us your current CV and we'll be in touch!